Kustomer gets $26M to take on Zendesk with an omnichannel approach to customer support
The CRM industry is now estimated to be worth some $4 billion annually, and today a startup has announced a round of funding that it hopes will help it take…
The CRM industry is now estimated to be worth some $4 billion annually, and today a startup has announced a round of funding that it hopes will help it take…
When you spend time with a lot of BMW folks, as I did during a trip to Germany earlier this month, you’ll regularly hear the word “heritage.” Maybe that’s no…
Disrupt SF is just a few months away (September 5-7 at Moscone Center West) and we’re looking for delegations of international startup groups, government innovation centers, incubators and accelerators to…
Lemonade, the insurance platform based out of NYC, has filed a lawsuit against German company ONE Insurance, its parent company wefox, and founder Julian Teicke. The complaint, filed in the…
Welcome back to CTRL+T, the TechCrunch podcast where Megan Rose Dickey and I talk about stories from the week that we either found interesting or hated and had more to…
Apple Maps is experiencing a widespread outage, according to the company’s System Status page. Maps routing, navigation and search are impacted by the outage, which is affecting all users, the…
Representatives of Europe’s BEREC (Body of European Regulators for Electronic Communications) and India’s TRAI (Telecom Regulatory Authority of India) met up yesterday to sign a join statement to promote an…
Six current and former Fitbit employees have been hit with a federal indictment over the theft of trade secrets from one-time rival, Jawbone. All had worked for Jawbone for at…
Apple has launched an new advertising campaign for the Mac called “behind the Mac”. In this campaign, the company is sharing user stories of people using Mac for work, creative…
Amazon.com’s role in all of our lives is pretty undeniable. But beyond two-day shipping and Alexas and ridiculous convenience, the beating heart of the Seattle company’s revenue has little to…
We all know that in the near future humanity will come to a crossroads. With 99% of the world’s population currently tasked with creating memes and/or dank memes, what will…
It appears that the US Securities and Exchange Commission (SEC) has changed its stance on cryptocurrencies and their status as securities. SEC director of corporate finance William Hinman said the Ethereum network and…
Have you ever heard of a bat-friendly city? Me neither. But the Dutch town of Zuidhoek-Nieuwkoop is claiming to be the first – and probably only – bat-friendly town in…
AT&T has sealed the deal to buy Time Warner in a major piece of media and technology consolidation. The deal — which is $85.4 billion and a total of $108 billion with…
The U.S.-China trade battle enters an important new phase. The South China Morning Post is reporting that China’s Ministry of Commerce will clear Qualcomm’s pending $44 billion acquisition of NXP…
Back at its re:Invent conference in November, AWS announced its $249 DeepLens, a camera that’s specifically geared toward developers who want to build and prototype vision-centric machine learning models. The company…
In 2010, an octopus named Paul picked the winning team in 12 out of 14 matches World Cup matches, including the final. But it’s not 2010 anymore; we no longer…
Apple says it’ll update the default settings for iPhone devices, in an upcoming iOS release, to prevent an exploit that allows hackers or law enforcment to access your device via…
A new version of iOS will block a controversial loophole that law enforcement agencies have leveraged in order to crack into locked iPhones. In an upcoming version of iOS (likely…
This year has been a rough one for Sphero. The Colorado-based toy robotics startup kicked off the year with dozens of layoffs, a result of tepid interest in its line…
Indiecade always offers a nice respite from the wall of undulating human flesh and heat that is the rest of the E3 show floor. The loose confederation of independent developers…
Typewriters are pretty much dead, except to two categories of people: Russian spies, who want to ensure that their kompromat reports don’t fall into the wrong hands, and hipsters, who…
An Australian man is allowed to sue Google for the role he says it played in defaming him, at least according to a ruling from Australia’s High Court. Milorad “Michael”…
As primaries ramp up in states across the U.S., concerns about election cybersecurity are mounting too. This week, a group of Democratic senators introduced a bill to mitigate some of…
AI experts are worried the field is on the brink of a scenario similar to the dotcom bubble bursting. It’s called an AI winter. And, if it happens, it could…
While many celebrities try to invest in the world of tech, very few do so successfully. And no one has proved their worth as celebrity-turned-VC more than Ashton Kutcher .…
A third party audit of a controversial patient data-sharing arrangement between a London NHS Trust and Google DeepMind appears to have skirted over the core issues that generated the controversy…
Tucked away in a far corner of the West Pavilion of the Los Angeles Convention center among the independent game developers showcased by IndieCade during E3, is a small booth demonstrating…
Microsoft’s Surface computers are the pinnacle of the PC world, but with the cheapest Surface Pro starting at $800 (sans keyboard or pencil, I should add), they really are bloody…
Last Fall at Dreamforce, Salesforce announced a deepening friendship with Google . That began to take shape in January with integration between Salesforce CRM data and Google Analytics 360 and…
Sweden’s Truecaller started out life as a service that screens calls and messages to weed out spammers. In recent times the company has switched its focus to India, its largest…
In the future, a digital ID may replace all your current forms of identification. At the same time, as we become more and more digital, trust issues are increasing. Is…
European electronics and telecoms retailer Dixons Carphone has revealed a hack of its systems in which the intruder/s attempted to compromise 5.9 million payment cards. In a statement put out today…
Grab, the ride-hailing firm that acquired Uber’s Southeast Asia business earlier this year, is raising a new round of funding and it just announced that it will be led by…
I don’t remember ever stumbling down the stairs for breakfast and thinking, “this toast could really use a burned-in representation of a hedgehog on methamphetamine,” but that’s not to say…
8bitdo debuted a bunch of gaming controllers at E3 this week, but honestly, we only care about one. The Zero 2 is an adorable little Bluetooth controller that fits in…
With Father’s Day just around the corner it’s time to get your last minute Amazon orders in. And if your dad is anything like me, he’d love nothing more than…
We’ve ll been there. You buy $100 worth of groceries, only to have some of it go bad because you forgot about it in the back of the fridge. In…
Discord has risen among the ranks of gamers as the most common choice for game-related communications. And it’s easy to see why: it works well and the competition is pretty…
To say the gaming community is not known for its friendliness to women and minority groups is something of an understatement. But we’re starting to see developers abandon the usual…